Terms of Service

1. Acceptance of Terms

By accessing and using the SivHealth website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

SivHealth provides nutrition consultation services, including but not limited to:

• Weight management guidance
• Personalised meal planning
• Nutrition education
• Lifestyle consultations
• Eating behaviour support
• Ongoing support programmes

3. Nature of Services

Our services are educational and informational in nature. Please note:

• We provide nutrition guidance and lifestyle advice, not medical services
• Our services do not constitute diagnosis or prescription
• We do not offer guarantees regarding specific outcomes or results
• Individual results may vary based on personal circumstances and adherence to guidance

4. Professional Consultation Requirement

Before following any nutrition guidance:

• Consult with appropriate healthcare professionals if you have existing health conditions
• Inform us of any health concerns or restrictions during consultations
• Seek appropriate support if you have or suspect you may have an eating disorder

5. User Responsibilities

You agree to:

• Provide accurate and complete information during consultations
• Update us on any changes to your health status or circumstances
• Use our services in accordance with applicable laws and regulations
• Respect the intellectual property rights of SivHealth
• Not misuse our website or services

6. Booking and Cancellation Policy

6.1 Booking

Consultations must be booked in advance. We will confirm your appointment via email or phone.

6.2 Cancellation

If you need to cancel or reschedule:

• Please provide at least 24 hours notice
• Contact us by phone or email to cancel or reschedule
• We will do our best to accommodate rescheduling requests

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of SivHealth and is protected by copyright and other intellectual property laws. You may not:

• Reproduce, distribute, or republish our content without permission
• Use our content for commercial purposes without authorisation
• Remove copyright or proprietary notices from our content

8. Limitation of Liability

To the fullest extent permitted by law:

• SivHealth shall not be liable for any indirect, incidental, or consequential damages
• We do not guarantee specific results from our services
• Our liability is limited to the amount you have paid for our services

9. Website Use

You agree not to:

• Use our website in any way that causes damage to the website or impairs its availability
• Use our website for any unlawful or unauthorised purpose
• Transmit any harmful code or malware
• Attempt to gain unauthorised access to our systems

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• The content of external websites
• The privacy practices of third-party sites
• Any damages arising from your use of third-party websites

12. Disclaimers

Please read our Health Disclaimer for important information about the nature of our services and limitations.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

SivHealth
14 High Street
Canterbury CT1 2JH
United Kingdom
Phone: +44 1227 984 310
Email: [email protected]